Employee Spotlight: Meet Michael Strong, Chief Operating Officer

Created at April 20, 2021

Now a leading MSP, Blue Layer originally began in 2002 to answer the need for responsible, customer service-based, right-sized technology solutions.

Today, we’re getting to know Michael Strong, one of the brains behind Blue Layer and the industry-recognized Managed Services we’re known for providing.

Tell us a little bit about your background. What did you do before co-founding Blue Layer, and how does that contribute to what you do now as COO?

In college, I was the network and server administrator for an internet service provider based in Lubbock. I gained a lot of experience during that time working with employees and clients and also managing a wide variety of systems.

In your own words, how does Blue Layer distinguish itself as a leader in the MSP space?

We are a customer service company that just happens to do IT work for our clients. It’s been our goal from day one to provide responsible and right-sized technology consulting.

Blue Layer doesn’t shy away from its deep Lubbock roots. What does it mean to you to be a business from and operating in West Texas?

Lubbock is a community where relationships and trust go a long way in building a business and taking care of people. We’ve been fortunate to do both with the trust and support from the Lubbock community.

What has been your proudest accomplishment during your time as Blue Layer COO?

I get to see firsthand how building a business impacts not only our clients and local community, but also our team members who make everything possible. I feel like we have the best team members who go the extra mile and truly put the needs of our clients first.

Outside of the work you do at Blue Layer, what else is important to you? Where could we find you when you’re not helping businesses find right-sized IT solutions?

You’ll find me busy at home spending time with family. I’m married to my wife of 15 years with three kids: twins Kennedy and Landon (9), and Savannah (6).

What do you see in Blue Layer’s future? What are your biggest goals for the business? How (if at all) has the past year affected how you see, and are working toward, those goals?

While the past year was certainly challenging for every business, Blue Layer was impacted by the needs of our clients to work remotely and be more agile in how they complete their work both in the office and at home. Our goals are simple: to continue to care for our clients in the best possible way.

Finally, what would you say to someone who isn’t sure what they’re looking for in a partner in technology or isn’t sure of what their business needs in terms of technology?

With technology, and certainly in Managed Services, there are a lot of options. We feel that choosing the right partner for your business is all about relationships and earning trust. We work with our clients to help them raise the bar in ways that are impactful to their business. Unlike most other Managed Service Providers, Blue Layer is MSPV Certified which is a designation held by less than 2% of Managed Service Providers. With our focus on right-sized technology consulting, we have solutions to offer any business of any size.

Click here to get in touch with our team about becoming your Managed Service Provider.